Refund and Cancellation Policy

Thanks for shopping at www.collegepond.com.

If you are not entirely satisfied with your purchase, we’re here to help.


If you are unhappy with the counselling services for any reason, let us know within 3 days of purchasing, and we’ll cancel your account and give you a full refund. Email us at info@collegepond.com.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Service Delivery Policy

Once paid, user gets access to our counselling services within 48 hours and a welcome email from our counsellors.

No Resale or Redistribution of the Service

You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Service use of the Service, or access to the Service.